Our policy lasts 30 days. If more than 30 days have gone by since your purchase, unfortunately we can't offer a refund or exchange.
RETURNS
To be eligible for a return, your item must be unused and in the condition you received it. It must also be in its original packaging.
To complete your return, we require a receipt or proof of purchase.
Once your return has been received and inspected, we will send you an email to let you know that we have received the returned item. If approved, your refund is then processed and your original credit card or payment method is automatically credited within a few days.
TRADES :
We do not replace uniquely initially defective or damaged items.
If you need to replace yours with the same item, email us at contact@saloneskay.com
SHIPPING
To return your product, you must send it to the following postal address : Salon ESKAY, 26 Square Gabriel Fauré 74960 Annecy-le-Vieux.
You are responsible for the shipping costs associated with returning your item. They are not refundable.
