Weekend bag

Our policy lasts 30  days. If more than 30  days have gone by since your purchase, unfortunately we can't offer a refund or exchange.

RETURNS

To be eligible for a return, your item must be unused and in the condition you received it.  It must also be in its original packaging.

To complete your return, we require a receipt or proof of purchase. 

Once your return has been received and inspected, we will send you an email to let you know that we have received the returned item.  If approved, your refund is then processed and your original credit card or payment method is credited  automatically within a few days.

EXCHANGES :

We only replace  initially defective or damaged items. 

If you need to replace yours with the same item, email us at contact@saloneskay.com 

SHIPPING

To return your product, you must send it to the following postal address  : Salon ESKAY, 26 Place Gabriel Fauré 74960 Annecy-le-Vieux. 

You are responsible for the shipping costs associated with returning your item. They are not refundable. 

Colissimo delivery 2 to 4 days  after ordering.

An email will be sent to you as soon as your package has been sent. 

Delivery to all post offices in France, for this, simply indicate your postal code of your city  then choose your point of reception. 

• Avoid overloading it  inside to avoid the risk of the handles tearing.
• Wash  machine at low temperature, turning it over.